Terms of Service

By accessing and using Verboscribe ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

• These terms apply to all users of the Service
• You must be at least 18 years old to use our Service
• You are responsible for ensuring your use complies with applicable laws
• We reserve the right to refuse service to anyone for any reason

Verboscribe is an AI-powered transcription service that converts audio and video files into text.

What We Provide

• Automated transcription of audio and video files
• Support for multiple file formats and languages
• Translation services for supported languages
• Export capabilities in various formats (PDF, DOCX, SRT, TXT)
• Secure file storage and management
• User account management and authentication

Service Limitations

• File size limits based on your subscription plan
• Processing time may vary based on file length and complexity
• Accuracy depends on audio quality and language complexity
• Some features require premium subscription

Account Security

• You are responsible for maintaining the confidentiality of your account
• You must notify us immediately of any unauthorized use
• You are responsible for all activities under your account
• Use strong passwords and enable two-factor authentication when available

Content Guidelines

• You own the rights to all content you upload
• You grant us permission to process your files for transcription
• You are responsible for ensuring content legality
• You must respect intellectual property rights of others

You agree not to use the Service for any of the following prohibited activities:

• Uploading content that is illegal, harmful, or violates others' rights
• Attempting to gain unauthorized access to our systems
• Distributing malware, viruses, or other harmful code
• Harassing, threatening, or defaming others
• Violating any applicable laws or regulations
• Circumventing our security measures or usage limits
• Using the service for competitive intelligence or reverse engineering
• Sharing your account credentials with others

Free Tier

• Limited monthly transcription minutes
• Basic features and file format support
• Standard processing priority
• Limited file retention period

Premium Subscription

• Unlimited transcription minutes
• Priority processing and faster turnaround
• Advanced features and export options
• Extended file storage and retention
• Premium customer support

Billing Terms

• Subscriptions are billed monthly or annually in advance
• All payments are processed securely through Stripe
• Fees are non-refundable except as required by law
• We may change pricing with 30 days notice
• You can cancel your subscription at any time

Your Content

• You retain ownership of all content you upload
• You grant us license to process your files for transcription services
• We do not claim ownership of your transcriptions
• You can delete your content at any time

Our Service

• Verboscribe and its technology are proprietary to us
• You may not copy, modify, or reverse engineer our service
• Our trademarks and logos are protected intellectual property
• You receive a limited license to use our service per these terms

• Our Privacy Policy explains how we handle your data
• We implement industry-standard security measures
• Audio files are automatically deleted after processing
• We comply with applicable data protection regulations
• You can request data deletion at any time

For detailed information about our data practices, please review our Privacy Policy.

Service Availability

• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Maintenance and updates may temporarily affect availability
• We will provide notice of planned maintenance when possible
• Service may be limited during high demand periods

Accuracy Disclaimer

• Transcription accuracy depends on audio quality and complexity
• We cannot guarantee 100% accuracy for all content
• Users should review and verify important transcriptions
• We are not liable for errors in transcribed content

To the maximum extent permitted by law:

• Our liability is limited to the amount you paid for the service
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for loss of data, profits, or business opportunities
• You agree to indemnify us against claims arising from your use of the service
• These limitations apply even if we have been advised of the possibility of damages

Your Right to Terminate

• You may terminate your account at any time
• Cancellation takes effect at the end of your billing period
• You can export your data before termination

Our Right to Terminate

• We may suspend or terminate accounts for violations of these terms
• We may terminate the service with reasonable notice
• We may immediately suspend accounts for security reasons

• We may update these terms from time to time
• Material changes will be communicated via email or service notification
• Continued use after changes constitutes acceptance
• If you disagree with changes, you may terminate your account

• These terms are governed by the laws of the jurisdiction where our business operates
• Disputes will be resolved through binding arbitration when possible
• You waive the right to participate in class action lawsuits
• Any legal proceedings must be filed within one year of the dispute arising

If you have any questions about these Terms of Service, please contact us: